Homeowners Frequently Asked Questions
Frequently Asked Questions
What is MERSCORP Holdings?
MERSCORP Holdings, Inc. is a privately held corporation that owns and manages the MERS® System and all other MERS® products. It is a member-based organization made up of more than 5,000 lenders, servicers, sub-servicers, investors and government institutions.
What is MERS?
What is the MERS® System?
How does MERS work?
What is a servicer?
How can I find out the identity of my servicer?
Can you help me identify the owner or investor of my mortgage loan?
What information do I need to provide?
Why do I need to know the identity of my servicer?
Where can I get more information on my loan or the basics of obtaining a mortgage?
Frequently Asked Questions concerning disputing your personal information:
How do I inform you that my personal information is inaccurate on the MERS® System?
Disputing incorrect personal information is easy. However, only the affected individual may submit a dispute. To do so, please follow the steps below:
- Click here to access the MERSCORP Holdings Borrower Dispute Notification secure portal.
- For first time users, click here to create a new account.
- Activate your account by clicking the link in the confirmation email that was sent to the email address you entered to register your account.
- Re-enter the portal by typing your username and password.
- Click the "COMPOSE" tab and type and send your message.
- Begin composing your secure message. In your message, please include the following information:
- The reason for your dispute
- The 18-digit Mortgage Identification Number of your loan OR your social security number and property address so that we can identify the registered loan related to the disputed information
- Your full name and contact telephone number
- Any supporting documentation relevant to your dispute.
How long will the process take?
How can I submit additional documents with my dispute?
I have additional questions about my dispute. Who can I contact?